• Free Delivery on order of $400 or more. Ship to your place in Hong Kong.

  • Fast shipment to receive your purchase in 2-4 business days 

  • Only Reliable logistics companies will be used


Delivery charge will be shown upon you fill in the address on the checkout page or you can check this out from below the table. No other charge will be received.

Any question please feel free to contact us by email at or call our hotline at +852 2342 0780. 

Hong Kong General area

Hong Kong Remote Area


On order of $500 or more without bike
(Approximate lead time)
Free of Charge
(2-4 business days)
$100 per order 
(4-5 business days)
(4-7 business days)
On order of below $500 without bike
(Approximate lead time)
$60 per order
(2-4 business days)
$100 per order
(4-5 business days)

Bike Delivery
(Approximate lead time)

$300 per bike
(3-5 business days, including Basic Bike assembly service)
$500 per order
(4-6 business days, including Basic Bike assembly service)


Remote Area

Islands Districts
Ma Wan
Discovery Bay
Tung Chung
Lantau Island
Cheung Chau
Peng Chau
Lamma Island
Siu Ho Wan

Delivery Terms & Conditions:

  1. Packages are generally dispatched within 2 days after receipt of payment.
  2. Delivery time will be at 9:00am-6:00pm on Mon-Fri and 9:00am-1:00pm on Sat. No delivery on Sun and public holidays. 
  3. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
  4. We are not able to offer our Home Delivery Service to Hong Kong Airport, Disneyland, Outlying Islands (except Lantau Island, Ma Wan, Cheung Chau, Lamma Island & Peng Chau), restricted areas, quayside, pier and floating homes (boathouse or yacht). 
  5. Logistics company may charge on top of the normal delivery charge if the delivery address is located in a building without an elevator.
  6. The deliveries will be suspended under bad weather conditions, such as rain with a thunderstorm, when typhoon signal No.8 is hoisted, a black rainstorm warning is in effect or when ships are suspended, serious flooding occurs or roads are blocked or closed due to weather factor. The delivery appointment will be re-arranged at no additional charge.
  7. An administration fee of $50 will be charged for due to no one being at the address to receive the order. The re-scheduling delivery date may take at least three days.
  8. Business Day means from Monday to Friday excluding Saturday, Sunday and public holidays.



SF self pick up service


SF Express Self-pickup service


  • No surcharge for remote area

  • Flexible pick up time even during the weekend

  • Avoid long waiting for goods receiving

  • Faster fulfilment compare with normal residential delivery


Hong Kong


On order of $500 or more 
(Approximate lead time)
$100 per order
(1-3 business days)
(4-7 business days)
On order of Below $500
(Approximate lead time)
$60 per order
(1-3 business days)


Self pickup Terms & Conditions:

  1. SF Express pickup service is eligible to the order amount $100 or above and total weight within 20 kg.
  2. SF Express pickup service is not applied to bike delivery.
  3. Cash on Delivery payment option is not available for self-pickup order.
  4. For merchandise collection verification and notification, the customer must leave their mobile number on the address page. For Macau customer, please specify the country code 853 before the mobile number.
  5. The customer has to pick up the goods at the specified location within 3 days after receiving the SMS notification. SF Express will send out overdue parcel and customer may need to pay an extra charge.
  6. Please find this link about the detail for the SF Express Self-pickup service:
  7. Business Day means from Monday to Friday excluding Saturday, Sunday and public holidays.


How to select SF Self-pickup services?


Similar to normal delivery order, self-pickup is just another delivery location for your order. Therefore, customer needs to create an address for the location that you want to pick up your merchandise.


1. You need to first go to the address page and select the Self-pickup option in regional level from the Region dropdown list. Only those selected self-pickup is eligible to select Self-pickup from the shipping options (Step 4). 

Self pickup step 1


2. Then select your desired pickup area in district level. 

3. Pickup points detail address can be found by clicking the provided links which will redirect to the SF pickup location pages.

self pickup step 3


4. Customer just need to copy and paste the detail address from the SF pickup location pages to the first row in the address field.

self pickup step 4


5. Remember to leave your mobile number for collection verification and notification. For Macau customer, please specify the county code (853) in your phone number. You can also give a name to this address for future reference.

self pickup step 5